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The Busy Manager's Guide to Delegation by Perry McIntosh, Richard A. Luecke

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CHAPTER 6

TYPICAL PROBLEMS AND HOW TO SOLVE THEM

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The previous chapters provided a five-step process you can follow in becoming a more prolific and effective delegator. Those steps follow a logical progression:

  1. Decide what to delegate
  2. Find the right person
  3. Assign the task in a clear manner
  4. Monitor progress and provide feedback
  5. Evaluate performance

What could be more rational and straightforward? It should be simple, right?

But as you may have discovered from experience, anything that involves people usually falls short of being entirely rational, straightforward, and simple. It's not for nothing that Mark Twain referred to “the cussedness ...

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