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The Case of the Missing Cutlery by Kevin Allen

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Exercise 3

The Followers

My First Meeting

Having been awarded my first serious management job at McCann Erickson, with the remembered admonition that I would be “dinner conversation” at my employees’ homes ringing in my ears, I met my new “reports.” There were six of them, and two were old enough to be my parents. My mind raced. I assembled all of the collective learning that I could. I pored through the accepted wisdom set forth in management texts. What would Peter Drucker say? What about Theodore Levitt? Maybe I should throw out quotes from a general or two about “taking that hill,” or perhaps “closing ranks” ...

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