Chapter 10Cross-Cultural Coaching

Lize A. E. Booysen

If there were ever a time that leaders could ignore the complex interplay of cultures represented among customers, vendors, workers, and leaders, it no longer exists. No longer a true competitive advantage, the ability to operate in multiple cultural contexts and deal respectfully and sensitively with many cultures is now a basic requirement for all leaders. This is news to no one, but awareness of the challenges far outstrips the capability of many leaders, coaches, and systems to operate successfully across cultures. In 2006, when the first edition of the CCL coaching handbook was published, cross-cultural coaching was an emerging discipline in the United States (Ting & Scisco, 2006; St. ...

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