CHAPTER 2

2 + 2 = 4

The whole is greater than the sum of its parts.

—Aristotle

Some days, I feel exasperated when talking to Senior Business Leaders who all nod their heads when you explain about people being an asset that harnesses competitive advantage and adds value. I watch them nodding their heads, but know that really they’re agreeing politely while shaking their subconscious head, thinking, “Yes I know this is important but . . .” In the complex world of a dynamic and global economy, and the focus on fast capitalism with quarterly returns, there is little room for organizational leaders to focus on people things. They have to hit financial targets or face losing shareholder confidence. The bar is set high. Organizations need to demonstrate ...

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