CHAPTER 10

Make Yourself Heard

I just want my career to be run a certain way. When you get the sense it’s not, that your voice is not being heard, then, unfortunately, you have to do certain things to make a stand to fight what you believe in, even if you do have to sacrifice time.

—Andre Ward

Ask any manager of any organization as to what gets in the way of performance and organizational effectiveness and in the top five will be communication. Investigate the artifacts of communication and you will notice that there is a lot of communication going on in the business and between individuals; meetings, presentations, newsletters, e-mails, phone calls, internal and external marketing campaigns, and memos. The issue is not so much the lack of communication ...

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