Chapter 20A Change-ready Culture

‘Before everything else, getting ready is the secret to success.’

Henry Ford

Creation of a culture that embraces, encourages and rewards change is our final key ingredient for success.

As we have seen in Part One, people need help if they are to embrace change willingly. They need help to overcome their fear of the unknown, their fear of failure and/or their fear of being blamed. And to enable this on an organisation-wide scale requires the establishment of an environment where people eagerly look for improvements in the way things are done, are allowed to question the status quo, are encouraged to learn from failure and are open to new processes, procedures and structures.

It requires the establishment of a change-ready culture.

The ever-increasing pace of change in the modern business world means that today's leaders must be able to take their organisations in new directions swiftly and decisively when the need arises.

Building a ‘change-ready’ culture requires the leadership to be empathetic and communicate constantly, clearly and genuinely. You should also:

  • Assess the change-readiness of your people, your managers, your leaders and your organisation as a whole. The best way to do this is through ...

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