Chapter TwoFacts Over Fiction

Because things are the way they are,things will not stay the way they are.

Bertolt Brecht


Stage 2: Shifting from Doubt to Reality

The angst and wallop of Stage 1—where the workplace change hits and the familiar is lost or will be lost—give way to resistance, skepticism, resentment, and even anger in the stage that follows. We go from squirrelly to some other animal: a mule, a bull, a squint-eyed cat. We can feel we’re being “wrangled” in the wrong direction. Welcome to Stage 2, Doubt.

Having established in Stage 1 that the sky is not falling, you’re now faced with a new challenge: dealing with your doubts ...

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