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TOM DEVANE
Sustainability of Results
Well you know you got it if it makes you feel good.
—Janis Joplin
All too often when a large-scale change effort is nearing its end, some bright-eyed change agent asks, “What shall we do about sustainability of this effort?” It’s great to ask the question, but it’s the absolutely wrong place to ask it. Dead wrong. We need to stop thinking about sustainability at the end of a change effort, and move it to its rightful place for full, formal consideration—at the start of a change effort.
As uncomfortable as it may be to consider, many well-intentioned people often contribute to setting up their organizations and communities for failure. For example, we may consciously ignore things that down deep we know we ...
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