January 2007
Intermediate to advanced
760 pages
23h 12m
English
Content preview from The Change Handbook, 2nd EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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DAVID GERSHON
The Practice of Empowerment Changing Behavior and Developing Talent in Organizations
The core of the matter is always about changing the behavior of people. In highly successful change efforts the central challenge is not strategy, not systems … but changing people’s behavior.
—John Kotter and Dan Cohen
Building Partnerships—Overcoming Barriers
Bob Franco, vice president of the Global Talent Division at American Express, tells his story about a successful application of the Practice of Empowerment:
A key challenge in institutions is how to move individuals to higher levels of performance, specifically when it involves building ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.