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Death by Chocolate: Unwrapping Chocolate Conversations

A Chocolate Conversation has three main ingredients: worldviews, standards, and concerns. If you are unaware of these ingredients, you run the risk of misinterpretations and breakdowns in communication, a common pitfall in companies. In this chapter we will define what constitutes a worldview, a standard, and a concern and the importance each of these has in leading change and transforming a business.

A worldview is a series of images, assumptions, and beliefs that we hold about ourselves, others, and the world, based on our experiences. These perceptions shape the picture of reality we ...

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