Introduction

The Chocolate Conversation

If you picked up this book because you found the title intriguing, then you’re probably asking the question, “What is a Chocolate Conversation and what does that have to do with transforming my company?”

So far, so good. Now you’ve started a conversation with me—one I really want to have with you. What if I told you that everything regarding your leadership, the market leadership of your company, followership, and change happens in the conversation? What if I went so far as to say that the single factor that determines success or failure is the conversation? Still listening? Okay. Here’s how this all got started.

Bring Your Own Chocolate

A few years after I graduated from college, I was invited to a ...

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