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The CIO Paradox: Battling the Contradictions of IT Leadership by Martha Heller

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6

The Accountability versus Ownership Paradox

As CIO, your role is to work with the rest of the executive committee to define the direction and goals of the business. You articulate that business strategy to your IT organization and develop a strategic plan to drive and support it. Once your IT strategy is set, you and your team develop programs and projects to execute against the plan, gain funding, and implement the projects. It is all very sensible and straightforward.

Most CIOs have little trouble with the first part: assessing the goals of the business, developing and articulating an IT strategy, and getting funding approval. But many fall short of actually getting their partners in the business to engage in the execution of that IT strategy. ...

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