Chapter 3
Care Should Be Monitored and Recorded for Quality
A few blocks from Cleveland Clinic’s main campus, a vast white-walled space that formerly housed the Cleveland Museum of Contemporary Art is home to a company called Explorys. The employees are young and driven. They gather around one another’s laptops and zip between meetings on Razor scooters. In a space that once showcased the most avant-garde painters and sculptors, these information engineers are forging a new kind of cutting edge—a revolution in the use of knowledge that will shape the future of healthcare.
The seed for Explorys was planted when a young physician and self-described “health IT nut” named Dr. Anil Jain came to Cleveland Clinic from Chicago for training in internal ...
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