Chapter 7 How We Handled HR Technology and Processes
If the goal of the HR function is to create a strategic advantage, then it can’t let itself get bogged down in transactions; technology is the answer.
Why HR Technology Is a High Priority
Think through when and how much to invest in HR technology.
Historically, HR has done a lot on administrative paperwork. If you are building a new company, then it’s typical to follow that same trajectory, starting with loose manual processes and then gradually formalizing and automating them. From the viewpoint of a CMO of People, whose mission is to drive business impact, the notion of HR doing manual processes is distasteful. We just don’t want to be a department staffed with people who push paper.
In Section ...
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