The Coaching Connection: A Manager’s Guide to Developing Individual Potential in the Context of the Organization

personality of, 192

role and responsibilities

on, 194–195

working styles of, 192–193

see also team dynamics

team dynamics, 190–210

behaviors related to,

198–203

connecting the coaching

process and, 209–210

definition of, 190–191

discussing gaps in, 209

elements of, 192–194

how your client fits into,

201

identifying gaps in,

206–207

importance of, 195–198

introducing your client to,

202

objectives and goals for, 198

360-degree feedback

assessment for, 204–208

technology

for career management,

130, 131

to support talent systems,

123–124

360-degree feedback

assessments, 34, 57

for career, 224–229

for communication, 108,

113–119

for competence, 234–235,

241–246

for culture, 92–93

for development, 182–187

for organizational culture,

97–100

readministration of, 36

for strategy, 57, 61–65

for structure, 79, 83–84

for talent solutions,

160–161, 163–168

for talent systems,

144–147

for team dynamics,

204–208

Tisdale, Cathy, on coaches, 67

training

coaching vs., 14

definition of, 171

leadership, 159

mapping coaching process

to, 154–155

see also development;

talent solutions

Troisi, Angelo M., on

external vs. internal

coaches, 20

trust

and confidentiality, 18

establishing, 30–32

between managers and

direct reports, 23

between upper

management and

workers, 23–24

unforced errors, correcting,

12

Unleashing Leadership (John

Hoover and Angelo

Valenti), 192, 198

Valenti, Angelo, 192, 198

value proposition, 215–216

Vance, Mike, 3n.1

Vijayaraghavan, Vineeta, 129

INDEX 265