August 2014
Intermediate to advanced
216 pages
3h 38m
English
Every interaction you have is going to be different, but your best chance of success is to understand the vital part you play in your communication. You can’t just talk, focus only on your own agenda, have no clear point and expect the listener to do all the work.
The first step to being a great communicator is to take responsibility for the experience you are creating when you speak. To be a great communicator you must do three things: