Communicating one to one

STEP 1 Know the purpose

What is your communication goal?

Every interaction you have is going to be different, but your best chance of success is to understand the vital part you play in your communication. You can’t just talk, focus only on your own agenda, have no clear point and expect the listener to do all the work.


The first step to being a great communicator is to take responsibility for the experience you are creating when you speak. To be a great communicator you must do three things:

  1. Engage the listener: tell them why they should listen.
  2. Take the listener through your information in the most relevant, ...

Get The Communication Book now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.