O'Reilly logo

The Communication Book by Emma Ledden

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Communicating one to one

STEP 1 Know the purpose

What is your communication goal?

Every interaction you have is going to be different, but your best chance of success is to understand the vital part you play in your communication. You can’t just talk, focus only on your own agenda, have no clear point and expect the listener to do all the work.

illustration

The first step to being a great communicator is to take responsibility for the experience you are creating when you speak. To be a great communicator you must do three things:

  1. Engage the listener: tell them why they should listen.
  2. Take the listener through your information in the most relevant, ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required