Communicating to give feedback
STEP 1 Know the purpose
According to a survey from the L.E.A.D (Leadership, Employment and Direction) survey book by the LMA (Leadership Management Australia), ‘Today’s workplace – Present realities… Future realities’ (2013), the most important leadership attributes, in numerical order, are:
- A good communicator who can provide feedback
- Honest, trustworthy, ethical and fair
- Understanding and a good listener
- Compassionate, empathic and caring
- Knowledgeable, competent and able to multi-task.
The need for feedback
When you manage or supervise people, it is your responsibility to give them feedback on their behaviour – both positive and negative. A lot of people shy away from giving feedback, especially negative ...