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The Communication Book by Emma Ledden

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The approach: The three steps in action

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Ninety per cent of the success of your verbal communication is determined before you speak.

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In order to succeed at one-to-one conversations, giving feedback, job interviews, networking, facilitation and media, there are three steps you must take before you speak.

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In each chapter so far, and in the final two chapters in Section 3, we are exploring the concepts around this approach.

What I would like to ...

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