Audiobook description
The Communication Clinic addresses numerous different elements of communication, including blog posts, making successful presentations, writing effective emails, and presenting yourself professionally in the workplace, interacting via Skype, and more. Laid out into 99 quick and easy-to-digest chapters, Pachter helps readers identify and diagnose any communication problem areas, and then provides prescriptive, implementable steps to not only overcome these difficulties, but to thrive in the face of them
Table of contents
- Open
- Introduction
- Part 1: Business Writing in a Digital World
- Chapter 1: "I Didn't Know That!"
- Chapter 2: Getting Started
- Chapter 3: Imperfect Writing for Perfect Results
- Chapter 4: Looks Count
- Chapter 5: These Bullets Won't Kill Your Writing
- Chapter 6: Simple Words Are Not for Simple People
- Chapter 7: Do Not Use Contractions
- Chapter 8: "But I Didn't Mean It That Way!"
- Chapter 9: Eliminate Those Extra Words
- Chapter 10: Email Rules
- Chapter 11: What's in an Email Address?
- Chapter 12: Grab Your Reader's Attention
- Chapter 13: In the Beginning...
- Chapter 14: Saying Goodbye
- Chapter 15: Reasons You Make Mistakes in Email
- Chapter 16: How Do I Become a Better Writer?
- Chapter 17: "It's What You Wrote!"
- Chapter 18: Improve Your Writing
- Chapter 19: Texting for Business?
- Chapter 20: Don't Write That!
- Part 2: Presentation Skills
- Chapter 21: Presentation Panic
- Chapter 22: More Ways to Overcome Stage Fright
- Chapter 23: Don't Ramble
- Chapter 24: It Would Have Been a Great Speech
- Chapter 25: Openings and Closings Matter
- Chapter 26: Story Time
- Chapter 27: Write the Presentation the Right Way
- Chapter 28: Polishing Your Delivery
- Chapter 29: Don't Put Your Audience to Sleep
- Chapter 30: Eliminate Filler Words
- Chapter 31: Don't Let a Microphone Distract From Your Presentation
- Chapter 32: Are You Letting These Speaking Quirks Derail Your Presentation?
- Chapter 33: Did You Hear the One About...?
- Chapter 34: "He's Still Talking!"
- Chapter 35: Tips to Encourage Questions from Your Audience
- Chapter 36: Answer Questions Like a Pro
- Chapter 37: Show-and-Tell
- Chapter 38: I'm Speaking on a Panel
- Chapter 39: Polish Your Presentations a Little More
- Chapter 40: Continue to Improve
- Part 3: Talk Isn't Cheap
- Chapter 41: Are You Too Nice?
- Chapter 42: How Assertive Are You?
- Chapter 43: Should I Believe You?
- Chapter 44: Eliminate the Negativity
- Chapter 45: Avoid the Use of the Word But, but
- Chapter 46: Do You Have a Problem with "No Problem"?
- Chapter 47: Listen Up!
- Chapter 48: Silence Isn't Always Golden
- Chapter 49: What's My Line?
- Chapter 50: Two Communication Secrets to Get What You Want
- Chapter 51: How to Manage "Know-It-Alls" Without Insult
- Chapter 52: "Hold That Thought!"
- Chapter 53: Fightin' Words
- Chapter 54: "How Can I Say This?"
- Chapter 55: No Pouting
- Chapter 56: Offended by a Comment?
- Chapter 57: Stop Complaining
- Chapter 58: Someone Else's Bad Behavior Is No Excuse for Your Own!
- Chapter 59: Work with a Bully?
- Chapter 60: Drama Screens
- Chapter 61: Staying Festive
- Part 4: It's Your Responsibility
- Chapter 62: Your Career Is What You Make It
- Chapter 63: Build Your Career, One Day at a Time
- Chapter 64: Seven Tips for Young Women Just Starting Their Careers
- Chapter 65: Many People Are Giving Me Career Suggestions
- Chapter 66: Don't Put Yourself Down
- Chapter 67: Build Your Network Both Online and Off
- Chapter 68: Are You Letting Networking Opportunities Pass You By?
- Chapter 69: How to "Keep in Touch" Professionally and Successfully
- Chapter 70: Don't Whine About Your Job. Do Something!
- Chapter 71: How Do I Conduct a Job Search?
- Chapter 72: Perk Up Your Resume and Cover Letter
- Chapter 73: Avoid Blunders
- Chapter 74: How Do You Master Interviewing?
- Chapter 75: Dress to Impress
- Chapter 76: Avoid Job-Search Gaffes on Social Media
- Chapter 77: Lights, Camera, Interview!
- Chapter 78: You Got the Interview
- Chapter 79: Nice Offer
- Chapter 80: When to Let Your Employer Know You Are Leaving
- Part 5: The Finishing Touches
- Chapter 81: Do You Want to Be Noticed?
- Chapter 82: Do You Project Confidence When Seated?
- Chapter 83: Greetings: The Power of a Single "Hello"
- Chapter 84: Introductions: Frustrations Galore!
- Close
- Chapter 85: Not for Men Only!
- Chapter 86: Cubicle Conversations
- Chapter 87: Effective International Communication
- Chapter 88: Ways to Engage with People
- Chapter 89: The "Halo Effect"
- Chapter 90: "But It's Playing My Song"
- Chapter 91: The Etiquette of Connecting Professionally on LinkedIn
- Chapter 92: We Can't All Be Steve Jobs: Dressing Well Reaps Results
- Chapter 93: Top 10 Business Clothing Mistakes
- Chapter 94: Don't Take Your Neighbor's Bread, and Other Dining Suggestions
- Chapter 95: Be a Gracious Guest
- Chapter 96: Tips for Ordering Wine at a Business Dinner
- Chapter 97: In a Restaurant, to Introduce or Not?
- Chapter 98: Your Mother Was Right
- Chapter 99: Etiquette for Hallways, Sidewalks, and Other Walkways
- Conclusion
Product information
- Title: The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes
- Author(s):
- Release date: December 2016
- Publisher(s): McGraw Hill-Ascent Audio
- ISBN: 9781259644832
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