Acknowledgments

This book was written with the input of many people—participants in seminars who shared their experiences, executives who came to Barbara for coaching, reporters who needed up-to-date information, and the many “strangers” who wrote asking for help. Their stories, experiences, and questions made us think, rethink, and fine-tune how to communicate effectively in today’s business world.

We would like to thank Casie Vogel, our former editor, who introduced us to Leila Campoli, our agent. Leila tirelessly pushed for this book to be written and introduced us to our current editor, Cheryl Ringer. Cheryl, a rising star at McGraw-Hill Professional, kept us on our toes and made us better communicators. Never underestimate the power of networking! ...

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