PART I

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BUSINESS WRITING IN A DIGITAL WORLD

We live and work in an age where technology is constantly changing the way we communicate. One thing, however, hasn’t changed, and that is the importance of our words and the need to write them effectively, regardless of whether we are writing an email, sending a text, posting on social media, or even writing a letter.

Words have power, and written words have lasting power.

When you connect in writing to coworkers, bosses, vendors, customers, colleagues, potential employers, or clients, you reveal a great deal about yourself, and often the company for which you work. And even though the business world ...

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