1The Secret of Relational Codes

People are enigmas. They are mysterious, puzzling, and sometimes challenging to understand. Knowing their thoughts or motives for doing certain things is typically quite tricky.

Everyone has a complex Communication Code that needs to be unlocked if trust is to be established in a relationship and if communication is to flow freely. Most people are blissfully unaware of this fact; consequently, they don't know how to help you connect with them.

The enigma is found in the complexity of how to fully know someone—to be allowed in at the deepest levels of their life.

You are just as puzzling as anyone else. Just as you don't understand them, people in your life may not fully understand you either, nor how you operate, which makes the game of relationships tiring, frustrating, and thrilling at the same time.

In this chapter you will learn what communication is, how people engage in relationship‐centric communication, and how to establish the trust needed to unlock others.

Complexity Is Complex

The complexity of our communication exists due to the nature of our personality, our nurtured upbringing, and the expectations of others. Add that the choices we have made affecting our outcomes mean that every human being, like a snowflake, is truly unique.

Our life experiences (nurture) lead us to make particular choices. When life hurts ...

Get The Communication Code now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.