Introduction

Effective communication is the lifeblood of every healthy relationship.

So why does it have to be so complicated?

Healthy communication is one of the most challenging things to master. How often has someone shared information with you, and when they're finished, you respond with something that either offends them, disappoints them, or makes them mad?

Having worked with leaders worldwide in every aspect of their lives, we've concluded that effective communication is the exception, not the norm. That's why so few relationships stay healthy over the long term.

It's as if someone you are in relationship with (at home or at work) had come to you expecting a specific response but didn't tell you what they really wanted. You then respond in your most natural way (according to your personality or your experiences) to what you thought they were asking. Instead of giving them the response they were hoping for, you miss it entirely by either trying to solve their problem, critiquing their approach, or even blowing it off, not realizing how important it was to them.

Intent is not enough—good people who care deeply about each other, who are trying to listen, still blow it.

The Communication Code helps solve that. It's a tool that can unlock relationships one conversation at a time by allowing you to set up communication to create a win‐win for both parties. As a result, there is a successful connection. Using five simple ...

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