CHAPTER FIVE
COMMUNICATING YOUR COMPETENCE
Better to remain silent and be thought a fool than to speak and to remove all doubt.
—ABRAHAM LINCOLN
Sixteenth president of the United States
When competence is the norm in your workplace, how do you distinguish yourself? On the surface, competence is the ability to do your job. It’s the foundation for the initial value that you represent. If your goal is to distinguish yourself and make your mark at work, then it’s essential to build on this foundation by demonstrating your ability in other core levels of competence.
Core Levels of Competence
Level 4: The ability to speak someone else’s “language”
Level 3: The ability to navigate difficult conversations with diplomacy and tact
Level 2: The ability ...
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