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The Communication Habit: Strategies That Set You Apart and Leave a Lasting Impression
book

The Communication Habit: Strategies That Set You Apart and Leave a Lasting Impression

by Laura Joan Katen
April 2020
Beginner
256 pages
5h 3m
English
McGraw-Hill
Content preview from The Communication Habit: Strategies That Set You Apart and Leave a Lasting Impression

CHAPTER FIVE

COMMUNICATING YOUR COMPETENCE

Better to remain silent and be thought a fool than to speak and to remove all doubt.

—ABRAHAM LINCOLN

Sixteenth president of the United States

When competence is the norm in your workplace, how do you distinguish yourself? On the surface, competence is the ability to do your job. It’s the foundation for the initial value that you represent. If your goal is to distinguish yourself and make your mark at work, then it’s essential to build on this foundation by demonstrating your ability in other core levels of competence.

Core Levels of Competence

Level 4: The ability to speak someone else’s “language”

Level 3: The ability to navigate difficult conversations with diplomacy and tact

Level 2: The ability ...

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Publisher Resources

ISBN: 9781260459173