PART ITHE SECRETS TO CREATINGAND SUSTAINING ENERGIZEDRELATIONSHIPS
Topflight managers develop exceptional skills in forging relationships throughout the organization, and in particular with their own manager and direct reports. Built on trust, respect, and goodwill, a good relationship eases the exchange of information on expectations, and therefore enables successful cooperation. People more freely express their ideas when a trusting connection exists. Clarity contributes to sustaining good relationships because people learn to trust each other when they have the same understanding of roles, responsibilities, and levels of authority.
Trust, in the management context, means that you and your employees have confidence that the other person’s work ...
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