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The Complete Business Process Handbook by August-Wilhelm Scheer, Henrik von Scheel, Mark von Rosing

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The Chief Process Officer: An Emerging Top Leadership Role

Mathias Kirchmer, Peter Franz, and Mark von Rosing

Abstract

More organizations are establishing business process management (BPM) as a discipline to move their strategies into operational execution with certainty. This is particularly important in the increasingly dynamic and connected business environment. As with any other management discipline, BPM was established through the process of process management. The use of BPM has become a key driver for optimization, cost cutting, effectiveness, and enterprise transformation, especially in an environment of external forces and drivers initiating constant change. As a result, many companies are beginning to develop a dedicated role to lead ...

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