Business Process Management Alignment
Abstract
Alignment is a concept that dates back to the late 1990s, when it was described by Paul Strassmann: “Alignment is the capacity to demonstrate a positive relationship between information technologies and the accepted financial measures of performance.” Alignment of business process management (BPM) hence should follow a similar principle or pattern to be effective. The objective therefore is how this alignment to and between BPM can create value that is ultimately measurable as a favorable financial outcome for a commercial enterprise. Business process management alignment, which is focused on ...
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