Introduction to the Book
It is not a new phenomenon that the markets are changing, however, the business environment in which firms operate lies outside of themselves and their control. So, while it is their external environment, which is always changing, most changes on the outside affect the need for innovation and transformation on the inside of the organization. The ability to change the business and to manage their processes is symbiotic, which is, among others, one of the reasons for such a high Business Process Management (BPM) adoption rate in the market. It is, however, important to note that unlike some analysts might claim, the size of the market and its adoption ...
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