VPN Client Troubleshooting

The remainder of this chapter will focus on troubleshooting some common problems when using the Cisco VPN Client software. The first topic I’ll discuss is the logging abilities of the software client: the Log Viewer component of the VPN Client. Then I’ll discuss some common problems you’ll typically come across and what to look for on your computer (or concentrator) to troubleshoot these problems:

  • Authentication Problems

  • ISAKMP/IKE Policy Mismatch Issues

  • Address Assignment Troubleshooting

  • Split Tunneling Problems

  • Address Translation Problems

  • Fragmentation Issues

  • Microsoft Network Neighborhood Issues

Log Viewer

In the 3.x version of the VPN Client software, the Log viewer was a separate application; in 4.x, the Log application ...

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