Appendix B
Web Sites
The range of topics covered in this book was broad, so the range of topics covered by the Web sites is equally broad. Web sites appear and disappear quickly, so there is no guarantee that a particular site will be operational when you attempt to access it.
The American Productivity and Quality Center
Many free sources are listed, as well as APQC publications. Bookmark this one. APQC also offers a knowledge management certification program.
The Balanced Scorecard Collaborative
Includes an online community center.
Brint, the BizTech Network
An extensive site on knowledge management as well as other ...
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