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Chapter 2
More Models Than a Car Show
In This Chapter
▶ A world of knowledge workers
▶ The components of intangible assets
▶ The spiral of knowledge creation
▶ Creating a learning organization
▶ How value is created
You did it. You picked a conference brochure out of the bunch and decided to attend. Now that you’re going to sessions, it’s still confusing. You’re expecting people to start out by talking about the things they’re doing, the great results they’re getting, and their plans for the future. Instead, people begin by quoting Drucker, Sveiby, Nonaka, Senge, and Allee. At least you may know who Peter Drucker is—you can’t get through Management ...

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