Chapter 4
Knowledge Management Success Stories
In This Chapter
▶ The quest to become knowledge masters at Hewlett-Packard Consulting
▶ Becoming a learning organization at British Petroleum
▶ Looking at critical success factors
You’ve gotten past the funky titles and the models. Now you’re listening to the corporate evangelists tell their stories. None of the stories are simple. Nor are they all alike, although you do hear some similar themes. It obviously isn’t a case of one size fits all.
Perhaps one thing more than anything else impresses you. Some of the evangelists are from some big, well-respected companies. You might have thought that they ...

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