Chapter 6
Start Small
In This Chapter
▶ Benefits of a KM pilot project
▶ Building a prototype
▶ Steps for a successful pilot
▶ Involving management and end users
▶ Mastering team dynamics
▶ Forming a KM fan club
By the end of the first day of your conference you’ve heard the word “pilot” so often that you wonder if you’re still at the airport. These knowledge management enthusiasts seem so cautious. No big gamblers here risking everything on one roll of the dice. No all-or-nothing implementations. No big projects spanning an entire organization.
They talk of picking limited projects at first. Then they carefully watch over those projects, endlessly ...
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