Chapter 11
Why Your CIO Has Gray Hair
In This Chapter
▶ Aligning knowledge management and information technology
▶ Showing the value of IT for the needs of the business
▶ Setting IT standards
▶ Learning about information design
To successfully implement knowledge management you must work closely with your information technology department. That doesn’t mean pestering them with unrelenting and perhaps unreasonable demands. The last thing you want to be is another person in the long line of internal supplicants. What you need to be is a partner, working together for the benefit of your organization. Best of all, you could become allies, working for ...
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