Chapter 15
Culture Is You, Me, and Everybody Else
In This Chapter
▶ Identifying the three layers of organizational culture
▶ Why organizational culture is key
▶ Uncovering the culture
▶ Understanding an organization’s stories
One day when I was working with a team, I said loftily that organizational culture was the most important factor we had to consider. A team member sneered, “And just what the heck is organizational culture?” In horror, I realized the answer: “You are.” Luckily, though, that particular culture included not only the obnoxious team member, but me, everyone on the team, and everyone else who worked in that organization.
Today I ...

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