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Chapter 16
Working with Organizational Culture
In This Chapter
▶ Changing the way people work
▶ Evaluating social capital
▶ Importance of leaders and middle management
▶ Looking at the rewards and recognition system
▶ Creating new heroes
Each organizational culture is different from every other one. They are as varied, as complex, and as individualistic as human beings are. That’s not too surprising, considering the cultural values, beliefs, and assumptions held by the human beings who make up the organization.
In this chapter, we’ll get down to the brass tacks on how to identify the cultural assumptions that could derail your knowledge management ...

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