Chapter 6
Develop Project Opportunities
In This Chapter
♦ Know what’s critical
♦ The balanced scorecard
♦ Voice of the customer
♦ Keep the good projects
♦ Set your project priorities
Your first task in executing a Lean Six Sigma project is to select a “good” project in the first place. You certainly don’t want to select the most obvious or intuitive project, or the first one that comes to mind. Instead, you’ll want to bring reason and discipline to the way you select your Lean Six Sigma projects.
In this chapter, we’ll guide you through the process of identifying appropriate Lean Six Sigma projects. We’ll look at the factors you should consider in doing so. We’ll give you tools and techniques for gathering project ideas, and for prioritizing the ...

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