Chapter 12
Characterize the Process
In This Chapter
♦ Planning for data collection
♦ Random sampling techniques
♦ Watching process stability
♦ What’s your capability?
♦ The ideal process
Now you are ready to collect more data on how your process functions. Everything you’ve done to this point is ensuring that the efforts you now make to gather data are properly focused and engineered for the payoff you want. There’s a lot of risk associated with performance improvement and Lean Six Sigma: you can always get off course and waste time, energy, and resources you don’t have to waste.
Therefore, in this chapter we guide you through the pathways of data collection and sampling. We look at tools you can use to measure process stability (Run Charts, Control ...

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