Chapter 5
The Nuts and Bolts of Managing People and Teams
In This Chapter
• The role of human resources
• Hiring and firing employees
• Dealing with difficult employees
• Types of teams and how to manage a team
In Chapter 2, we examined the everyday activities of management, such as planning, setting goals, and delegating. In Chapter 4, we covered the fundamentals of leadership, such as building trust and sharing a vision. To be successful in their own right, managers must also be able to guide their people to success. I call skills required to do this the nuts and bolts of management, but they could also be called the administrative side of managing people: hiring, firing, conducting performance appraisals, and working with difficult employees. ...

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