Chapter 7
Getting Down to Business: Operations Management
In This Chapter
• The secrets of resource management
• Performing a cost-benefit analysis
• The difference between fixed and variable costs
• Understanding economies of scale
• Centralization versus decentralization
Managing a business operation calls for making dozens of decisions a day, some of them small, some large, some of them routine, and some extraordinary. For certain kinds of decisions—particularly those relating to the operations and resources of the business—analytical tools like the ones in this chapter will help you make the best decision.
Picture two people, each running a separate business. One is a trained manager; the other is not and operates by the seat of his pants. ...

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