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The Complete Idiot's Guide to MBA Basics, 3rd Edition
book

The Complete Idiot's Guide to MBA Basics, 3rd Edition

by Tom Gorman
May 2011
Beginner
464 pages
11h 28m
English
Alpha
Content preview from The Complete Idiot's Guide to MBA Basics, 3rd Edition
Chapter 10
Managing for Productivity and Quality
In This Chapter
• How to measure productivity
• Ways to increase productivity
• Creating a “culture of quality” in your organization
• Formal methods for improving quality
In managing any business, two key considerations are productivity and quality. These factors relate directly to revenue and profits. The more productive a business is, the more it can produce and sell with a given set of resources and at a given cost. The higher the quality of its products and services, at a given price and set of costs, the more customers it will attract and the more it will sell.
 
For a company, department, or other operation, productivity is usually measured by how fast a given quantity is produced—how many ...
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Publisher Resources

ISBN: 9781615640713