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Leadership and Management Skills

Leadership is not about creating followers only. It’s about developing and creating new leaders. I feel good when I’m able to create a leadership spirit in my team.

—RANDALL L. ENGLUND AND ALFONSO BUCERO

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In this chapter, we cover leadership and management skills—those vital visionary and “can do” competencies so necessary for people in a position to influence colleagues, team members, upper managers, clients, and others. The complete project manager possesses charisma, teachability, respect for self and others, qualities of leadership, and courage, as well as lead-by-example, delegation, listening, and relationship-building ...

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