Chapter

3   

PERSONAL SKILLS

TOOLSET: CONVERSATION AS A PROJECT RESOURCE

High-performance cultures require leaders who leverage their self-awareness, understand their leadership style, and place value on the power of strong relationships. These leaders are fully aware that sustaining effort and achieving project results are a function of interaction and interdependence. They know that developing strong working relationships is one of the keys to sustained success.

Complete project managers increase their awareness of how important conversation is to project communication and organizational learning. They develop specific techniques and values ...

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