INTRODUCTION
Project Management Institute CEO Mark Langley writes, “It’s not enough for project and program managers to have technical skills. We need leadership, conflict resolution and negotiation skills. Organizations are telling us, ‘We’re looking for the next business leaders.’ And I say, ‘It’s about time’” (2011, p. 10).
While many professionals develop their craft through advanced education and on-the-job experiences, there comes a time when an enhanced skill set and a new perspective about working with people is necessary in order to advance to the next level of performance. How do you move beyond this plateau?
This Toolkit covers what ...
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