INDEX

A

A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 69–70

accountability, 189

achieving commitments, 155–156

action plan template, 115

aligning people, 2

aptitude, 50–51

asking questions, 151–152

assessing greenness, 125

attitude, 42, 46–50, 144–147

authentic leadership, 177–178

authority, 52–53

availability, 107

avoidant, conflict management, 34

B

BATNA. See best alternative to negotiated agreement

being considerate, 42

being direct, 43

best alternative to negotiated agreement (BATNA), 142

blue butterfly, 271–273

budgeting, 2

building your network, 62–63

C

change

control, 216–218

reasons for, 208

results of, 209

change ...

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