PART FOUR
Resilience
A woman is like a tea bag; you never know how strong it is until it’s in hot water.
—Eleanor Roosevelt
If success, leadership, and fulfillment are why you went into business in the first place, then understanding how you respond to challenges, disappointments, and crises is important. Resilience is the mark of all success stories, much as it is the mark of every good leader.
Many people think resilience is just about bouncing back from a challenging time or getting over disappointment or experiencing a loss in your professional or personal life. It is that, certainly, but resilience is so, so much more.
For me, resilience is at the very heart of leadership. It matters because it’s about how people adapt and then are able ...
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