Chapter ThreeOptimism and Realism

I always like to look on the optimistic side of life, but I am realistic enough to know that life is a complex matter. With the laugh comes the tears and in developing motion pictures or television shows, you must combine all the facts of life—drama, pathos and humor.

Walt Disney, How to Be Like Walt: Capturing the Disney Magic Every Day in Your Life

Optimism and realism require each other. We cannot be genuinely optimistic in conflict without also being realistic, and realism without optimism is not truly realistic. How we integrate these two attitudes is emblematic of the emotional, intellectual, and ethical challenge we face in conflict.

Conflict is emotionally demanding. The emotional resources we bring ...

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