The CEO’s Office after Hours

The best way to communicate a company’s values is through behavior—in particular, management’s behavior. I cannot say that enough times. Then, once a company has articulated its values and thought about how the behavior of its employees will encourage or discourage these values, it must develop specific systems to make those values come alive and change behavior. In other words, “We must live our values!” Many will say that this is not the job description of a controller. However, one of these systems will be our ...

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