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Which Comes First: The Chicken or the Egg?

Structure drives behavior which creates a culture.

I have my mother in the car with me this morning. I am dropping her off at the home of one of her northern neighbors who just bought a winter home in this area. She will spend the day visiting with them. I will spend most of the day with the Steering Team, discussing our Lean progress to date as well as the Lean cost management system.

Jim, Nancy, Helen, Mark, Tom, and Greg were all gathered in a small conference room off Jim’s office when I arrived. ...

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