Hard economic times in an industry that has always been very competitive make it vitally important to know how to handle and understand clients with excuses, clients that are bullies, and, plainly, clients that are thieves. You especially have to understand them if you want to get paid, survive, and even—dare we say—thrive. A business problem may be easily solvable, very complex, or completely unsolvable. The difference between collecting your money without losing any sleep and losing all your money plus all your sleep can be summarized in one, neat word: Paperwork. Your paperwork is both your first and last line of defense in the battleground of business. Yet far too many photographers fear that, like Robert ...
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